Cruise Ships

Zeymarine Ship Agencies & Services was established back in 2015 as a personal venture of K. Gurkan Kosemen who at the time have spent more than 20 years in a well-established maritime agency as a distinguished executive. H. Umut Cinar, another esteemed member of the industry with an experience of more than 20 years joined the company as a partner in 2018.

Since then, Zeymarine has become the leading company in offering a broad range of agency services, straits encompassing port agency services, protecting agency services, and husbandry services.

Now it’s time to offer our services for the cruise sector!

Mrs. Rengin Bulbul Turan, who has vast experience in this sector for more than 24 years, has joined our team to head the cruise department, as the cruise sector has continuously been growing in accordance with the popularity of global tourism.

Thanks to our global network that spans over 45 countries and local expertise of many long years, Zeymarine now brings its resources to offer cruise agency services at all Turkish ports and strait passages in order to give your guests the perfect cruise holiday they have dreamed of.

Operating through our agency offices in Istanbul, Rotterdam, and Singapore, we are working passionately and continuously to meet all your needs.
Whether it’s formalities such as immigration, customs, and port authority; berth booking, medical assistance (both for guests and crew), special permits and requests, or services for your cruise ships like bunkering (fuel and freshwater), waste disposal, repairs, stevedore contracting, or onshore support such as hotel accommodation arrangements, and transfer services, we’ve got it all covered for you!

Please don’t hesitate to check the whole list of our services below and contact us.

OUR CRUISE SHIPS SERVICES

  • Preliminary Applications and Berth Reservations

    • Preliminary berth application
    • Coordination with the ports for congested dates
    • Making applications and coordinating with the harbor master’s office for the best possible berth place

  • Clearance in/Out of Port

    • Customs, Immigration Sanitary officials and Port Authority
    • Requesting pilots, tugs, line handlers, etc.

     

Pre-Arrival Arrangements

  • Immigration personnel notification regarding crew change
  • Coordination of bunkering of fuel with local suppliers
  • Freshwater bunkering arrangements with port operators or freshwater bunker companies

Pre-arrival others services

  • Diver arrangements as per request
  • Waste removal services (garbage, sludge, bilge water, grey/black water, de-slopping)
  • Hazardous waste removal
  • Ship Chandler Services
  • Arranging stevedores, crane, and forklift request as per requirements
  • Ship Sanitation Re-certification
  • Arranging medication request
  • Making arrangements for medical emergencies
  • Arranging medical appointments for passengers & crew as per request
  • Private security arrangements when/if required
  • Marine Surveys
  • Making applications for visitor permits for technicians, surveyors, corporate officers, and personal visitors when permitted as per the regulations
  • Cash to Master deliveries where permitted
  • Making immigration arrangements for the crew member and passenger embarkations/debarkations
  • Following up missing baggage claims with respective lost & found offices
  • Coordination with the tour operators
  • Funeral home services
  • Logistics

    • Courier services – local & overseas
    • Customs clearances and delivery of ship spares in-transit
    • Last-minute supplies
    • Making arrangements for landing orders
    • Coordination with local vendors for temporary acceptances (imports & exports)
    • Coordination with local vendors for local surveys of lifeboats etc.
    • Hotel arrangements for passengers when needed

  • Crew Matters

    • Crew visa sponsorship
    • Temporary work permits
    • Transfer services
    • Hotel accommodation arrangements
    • Coordination of medical services
    • Arranging medical certification
    • Arranging immigration / customs clearances

  • Turkish Strait Transits

    • Sailing Plan reportings
    • VTS Requirements
    • Crew change services
    • Waste removal services (garbage, sludge, bilge water, grey/black water, de-slopping)
    • Medical service arrangements
    • Supply, provision, and spare part deliveries by customs brokers
    • Coordination of bunkering of fuel with local suppliers
    • Coordination of freshwater bunkering with barges
    • Cash to master deliveries
    • Agency attendance

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